Helping healthcare owners unlock hidden revenue
Brent Chan
Chief Operating Officer, HPA
- Client retention
- 90%
- Average ROI
- 6.5×
- Healthcare businesses
- 20+
Helping healthcare owners scale smarter, not harder, through Revenue Operations.
Businesses scaling with Revenue Operations
How I work
At HPA I run day-to-day operations, including marketing for every clinic we work with: Meta and Google ads, SEO, websites, social and creative, and the team that produces it.
Most healthcare marketing gets judged on reach, likes and cost per lead. I judge ours on one question: did more patients walk through the door? That's why our marketing runs on HPA's Revenue Operations system, so ad spend is tracked from enquiry to booking to treated patient.
When the numbers are on the table, the fix is rarely more ads. It's closing the gap where patients slip away between enquiry and booking. Our clients see 3x revenue growth, 6.5x average ROI on RevOps, and 90% retention.